Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

ThinSky Inc. ("we", "us", "our") collects information you provide directly, including:

  • Contact information (name, email, phone, company)
  • Account credentials for our services
  • Payment information processed by our payment providers
  • Communications with our team

We also automatically collect:

  • Device and browser information
  • IP addresses and location data
  • Website usage data via cookies and analytics

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your requests and provide support
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist our operations
  • Professional advisors (lawyers, accountants)
  • Law enforcement when required by law
  • Business partners with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. As a security company, we take data protection seriously.

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data subject to legal retention requirements.

6. Your Rights

Under PIPEDA and applicable privacy laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing
  • File a complaint with the Privacy Commissioner

7. Cookies

We use cookies for analytics (Google Analytics) and essential website functionality. You can control cookies through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for international transfers.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page.

10. Contact Us

For privacy inquiries, contact our Privacy Officer:

Email: privacy@thinsky.com
Address: Toronto, Ontario, Canada